Contact Us

(Please call us on 0870 0948 040 for immediate assistance.

+Email Us at info@insolvencynetwork.co.uk

6Fax us on 0870 0940 750

iConsumer Credit Licence : 605863

iData Protection Number : Z9297311 Read the 1998 Act here

Our IVA helpline offers free advice on what is best for you. The service is confidential and information is held under the Data Protection Act of 1998. Information on IVA or Debt Management plans is given based on the information that you  the customer provides. You can see a Debt Advisor or the Insolvency Practitioner face to face if you wish.

Insolvency Practitioner - FIPA, FABRP, MICM (Insolvency Licence issued by DTI).

Want to exchange links? e-mail link (at) insolvencynetwork.co.uk

Want to partner with us? e-mail info (at) insolvencynetwork.co.uk

Affiliate Program with cut and paste code available. Affiliate (at) insolvencynetwork.co.uk

We operate a national debt service with free home visits. 

Registered Office: 91 Watling Street, Bridgetown, Cannock, WS11 0BG

Insolvencynetwork.co.uk is a trading name of The Insolvency Network

Credit Report - Want to know your credit rating?

Equifax Plc
PO Box 1140
Bradford
BD1 5US
Tel: 0870 010 0583
www.equifax.co.uk

Experian Ltd
Customer Help Service
PO Box 8000
Nottingham
NG1 5GX
www.experian.co.uk

Complaint Procedure

Insolvency Network is committed to providing debt solutions of the highest quality and we take any complaints about our service seriously. If you feel that we haven’t provided the service you expected we would like to know so we can address your concerns. Insolvency Network is dedicated to reaching an equitable solution and a speedy redress to material complaints. We address all complaints using our discretion to determine the admissibility of the complaint and if any or what action to be taken.

Insolvency Network has a written Complaints Procedure. To make a complaint, please follow our procedure, detailed below.

Step 1 – Let your point of contact know in writing.

Inform us of your concern and how you think it could be resolved. Write to:

The Complaints Officer -

91 Watling Street

Bridgetown

Cannock

WS11 0BG

we will do everything we can to resolve your complaint 5 business days. If we can’t do this, we’ll write to you within five working days to tell you what we’ve done to resolve the problem, or acknowledge your complaint and let you know when you can expect a full response. 

Step 2 – Follow up

To follow up your complaint with our complaints administration team you can:

• Ask the person you raised your complaint with or,
• Write to the Complaints Officer

Step 3 – Financial Ombudsman Service

If we have not issued a ‘final response’ within four weeks from the date you first raised your complaint, or if you remain dissatisfied with our response, you can ask the Financial Ombudsman Service (FOS) for an independent review. FOS will only consider your complaint once you’ve tried to resolve it with us first. You must register complaint with FOS within 6 months of raising your original concern with us.

Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR
Telephone: 0845 080 1800

Insolvency Network is a company that administers Debt Management Plans